Laurentides Domes

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At Domes Laurentides, we are committed to making our services accessible to all people, including those with functional limitations. We aim to comply with the accessibility standards established by the Accessibility Act and the Web Content Accessibility Guidelines (WCAG 2.1) in order to improve the experience of all our customers.

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1. Commitment to accessibility

We strive to ensure that:

• Our website is accessible and complies with WCAG 2.1 level AA standards.

• Our domes offer tailored solutions to meet accessibility needs.

• Our customer service is trained to meet the needs of people with disabilities.

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2. Website accessibility

We have implemented the following measures to ensure digital accessibility:

• Use of clear and structured text.

• Screen reader compatibility.

• Simplified navigation and text alternative for images.

• Text enlargement options and high contrasts.

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If you have any difficulty accessing our site, please let us know so that we can resolve the issue quickly.

 

3. Accessibility of our domes

We strive to provide accessible accommodations by taking into account the following aspects:

• Easy access to main entrances.

• Adapted interior spaces (if applicable).

• Detailed information on the facilities to enable an informed choice.

Please contact us before your stay for any specific adaptation requests.

 

4. Customer Support and Service

Our team is trained to provide an inclusive service. We are available for:

• Provide information on the accessibility of our domes.

• Respond to special requests.

• Ensure accessible communication (email, telephone, other media on request).

 

5. Contact us

We value your feedback to continually improve our accessibility. For any questions or suggestions, please contact us at:

Laurentides Domes
📧 Email: contact@domeslaurentides.ca
📞 Phone: 514-808-0436

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We are committed to processing any accessibility requests within a reasonable time frame and to making continuous improvements to our services.